Enhanced call routing and agent management services for departmental/organizational phone lines.
About This Offering
Features and Benefits
Advanced telephone call routing, call handling and management
Other Names
Contact Center | Enghouse
Provider
Technology Services
Using This Offering
Who can use this offering?
This is for departments/organizations, not individuals.
How do I request this offering?
Click the Get Help button on the right side of this page.
Is there a charge to use this offering?
Yes; Rate Guidelines for Contact Center Service (KnowledgeBase)
Where can I learn more?
Teams, Auto Attendant, Call Queue, RBA, What is best for me? (KnowledgeBase)
Support
How do I get help?
Click the Get Help button on the right side of this page.
When is support available?
24/7 support
Is training available?
Access to vendor training is available upon request.