System Offices - CARLI Support

Support services for Consortium of Academic and Research Libraries in Illinois (CARLI) Member Libraries.

About This Offering

Features and Benefits

  • CARLI Support provides assistance to CARLI member libraries with any of CARLI's products or services, including I-Share, Electonic Resources brokering and access, Collection Management, CARLI Digital Collections, ILDS Delivery, OpenAthens, Open Educational Resources, and Professional Development. For more information on our products and services, see https://www.carli.illinois.edu/products-services

Other Names

N/A

Provider

Consortium of Academic and Research Libraries in Illinois (CARLI)

Using This Offering

Who can use this offering?

CARLI Member Libraries

How do I request this offering?

Click on the "Submit a Ticket" button on the right of this page and complete the form. Or contact CARLI Support via email at support@carli.illinois.edu or by phone, toll-free in Illinois: 866-904-5843.

Is there a charge to use this offering?

None

Where can I learn more?

For additional information about CARLI, see the CARLI Website https://www.carli.illinois.edu and 
Troubleshooting Outages of CARLI Services and Systems https://www.carli.illinois.edu/troubleshooting-outages

Support

How do I get help?

Click on the "Submit a Ticket" button on the right of this page and complete the form. Or contact CARLI Support via email at support@carli.illinois.edu or by phone, toll-free in Illinois: 866-904-5843.

When is support available?

Monday-Friday, 8am-5pm Central