About this service


Premiums and insurance questions regarding; Opting-Out, COBRA, Health, Dental, Vision, Life, Long Term Disability, Affordable Care Act

General information

Insurance benefits

State Employee Group Insurance Program (SEGIP)

State of Illinois Employees Group Insurance Program – Information about the health, dental, vision, and life insurance plans offered by the State of Illinois

Qualifying Events and Benefit Choice

Contact MyBenefits to complete benefit elections and for assistance completing elections for the SEGIP group.

Phone: toll-free at 844-251-1777 or TDD/TTY 844-251-1778
FAX: 844-676-1725
Hours: Monday through Friday 8:00 a.m. – 6:00 p.m. CT

Optional Plans offered by the University of Illinois System

The Hartford Accidental Death and Dismemberment (AD&D)
Eligibility, enrollment, file claim, plan information

Prudential Long Term Disability (LTD)
Eligibility, enrollment, plan information

Affordable Care Act (ACA)

RSL BasicCare – Health, Dental, Short Term Disability, Life Insurance, eligibility, plan information, premiums, enrollment, life events, changes

Contact Mercer Call Center at 888-201-2204 between 8:00 a.m. and 5:00 p.m. CST, Monday through Friday

Other Names


Getting and using this service

Eligibility Anyone
Cost N/A
How to Access Choose the Request Assistance Button to the right
How to Use  N/A

Support and Hours

Contact Point for Support Using this form is the preferred method for contacting UPB. Phone numbers and physical addresses are available at: University Payroll & Benefits Service Portal
Request Assistance


Service ID: 570
Tue 4/27/21 12:03 PM
Tue 4/2/24 10:39 AM