Add a shared mailbox to Outlook

  • Open Outlook.

  • Choose the File tab in the ribbon.

    • File Menu in Outlook

  • Choose Account Settings, then select Account Settings from the menu.

    • File Menu in Outlook illustrating the Account Settings Options

  • Select the Email tab.

  • Make sure the correct account is highlighted, then choose Change.

    • Account Settings Window in Outlook

  • Choose More Settings > Advanced > Add.

    • Exchange account settings window Microsoft Exchange Advanced tab selecting Add

  • Type the shared email address, such as info@uis.edu.

  • Choose OK > OK.

  • Choose Next > Finish > Close.

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