Voicemail at UIS

Voicemail

UIS uses the Cisco Personal Communications Assistant for users voicemail. In this section we will cover how to record your name, set your PIN and record you standard greeting.

Setting Up Cisco Personal Communications Assistant Voicemail

1. Open a web browser and go to https://unity1.uis.edu/ciscopca/home.do

   • If accessing from off campus be sure to use the UIS VPN
2. Login in with your NetID and Password
3. Click on Messaging Assistant

• Recrded Name

  • The Recorded Name is used when no personal greeting has been recorded
  1. Click the record button on the Cisco Personal Communications Assistant player in the middle of the page
  2. State your name and then click the stop button on the Cisco Personal Communications Assistant player
  3. Review the Recorded Name by clicking the play button on the Cisco Personal Communications Assistant player
  4. If satisfied with the how the Recorded Name sounds click  Save at the bottom of the page
     • If you are not satisfied with how the Recorded Name sounds then re-record your name until satisfied

• Set / Change PIN

  • The PIN is required when accessing voicemails from a handset
  1. Click on the Passwords menu then choose Change PIN
  2. In the text box next to New PIN: type your desired PIN, must be at least six digits
  3. In the text box next to Confirm New PIN re-type your desired PIN
  4. Click Save

• Set/Record Desired Greeting

  • The Cisco Personal Communications Assistant has several types of predefined greetings. Click on the name of the greeting to record your personalized greeting.
  1. Click on the Greetings menu then choose View Greetings
  2. Next in the table of greetings click on Standard to record a personalized standard greeting
  3. On the Standard Greeting  page select the option next to My Personal Recording
  4. Next record your greeting by pressing the record button on the Cisco Personal Communications Assistant player in the middle of the page
  5. Once you are done recording your greeting click the stop button on the Cisco Personal Communications Assistant player in the middle of the page
  6. Review your personalized greeting by pressing the play button on the Cisco Personal Communications Assistant player in the middle of the page
  7. If satisfied with the personalized greeting click the Save button at the bottom of the page
     • If you are unsatisfied with the personalized greeting then re-record and review until satisfied
  8. If you have chose a greeting other than the Standard greeting to record be sure to go back to View Greetings from the Greeting menu and check the box next to the greeting that was personalized and check the enable box next to that greeting and click Save

Retrieving / Listening to Voicemail

Voicemail can be retrieved / listened to via calling into the voicemail system or accessing the Cisco Unity Connection Web Inbox.

Cisco Unity Connection Web Inbox

1. Login to the the Cisco Unity Connection Web Inbox with your NetID and password [To use this method off campus you must be connected to the UIS VPN.]
   
2. Select the message you want to listen then click the play button on the far right of the message
   
3. When you are done with the message you are able to leave it in your Web Inbox or delete the message by clicking the Delete button under the play button
   

Calling Voicemail

From your desk phone

1. Begin by pressing the Messages button on the physical desk phone 
   

2. Next enter your PIN, that you can setup following the directions above, then press # key

Once you are into your voicemail box you may be prompted to go through a setup process, follow the prompts and then you will be able to listen to your messages.

From an outside line

1. Call your campus phone number (217)206-xxxx
2. When the greeting begin press the * key
3. When prompted for your ID enter 6 followed by the last four digits of your campus phone number then press # key
4. Next enter your PIN, that you can setup following the directions above, then press # key

Once you are into your voicemail box you may be prompted to go through a setup process, follow the prompts and then you will be able to listen to your messages.