A shared mailbox is a mailbox that multiple users can use to read and send email messages. Shared mailboxes make it easy for a specific group of people to monitor and send email from a common account, like public email addresses (for example, <NetID>@uic.edu). When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user.
Where Can I Get It?
Select the Request Shared Mailbox button located on this page.
How Do I Use It?
Learn how to access a shared Exchange mailbox.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Response Time |
2 business days |
| Service Request Fulfillment Time |
2 business days |