Get Help

About This Offering

Features and Benefits

  • Are you having trouble using one of our enterprise services?  Visit our University System Status page for a list of known problems.  If your problem is not shown, click the button to the right to report it to AITS Service Desk.  We will respond as soon as possible to help resolve the issue or provide you with a temporary work around.

Other Names

N/A

Provider

Administrative Information Technology Services (AITS) Service Desk

Using This Offering

Who can use this offering?

Current and former University of Illinois students, faculty, and staff, as well as vendors and external partners conducting business with the University.

How do I request this offering?

Submit a request using the "Get Help" button on this page.

Is there a charge to use this offering?

None

Where can I learn more?

https://www.aits.uillinois.edu/get_help

Support

How do I get help?

Submit a request through the "Get Help" button on this page.

When is support available?

24/7/365