Multi-Factor Authentication

What Is It?

Multi-Factor Authentication (MFA), also referred to as 2-Factor Authentication (2FA), is a method of confirming your claimed identity. With MFA, you need “something you know” (NetID/password) along with “something you possess” (mobile device or security key). When you log in to a system requiring MFA, you will need to authenticate that it is you with a push notification, passcode, or biometric on the device you set up with Duo.

Other Service Names

Two Factor Authentication, Duo

Features

MFA will protect both you and the university from unauthorized access to your personal (or university) data stored in the university's enterprise systems. MFA provides a second layer of security to your University account, making it difficult for an unauthorized person to access your information. MFA provides better account protection than using a password alone. If your password is stolen or compromised, having MFA set up will require the thief to also have possession of your registered device in order to access your account. Merely having your password is no longer enough to change your personal information.

Requirements

Multi-Factor Authentication (MFA) is required for access to many university applications and services. If you would like to add this additional layer of protection to your account, you may enroll through the NetID Center.

Note: MFA enrollment is permanent and cannot be removed once enabled. You will be required to use MFA for all applications that support or require it, and the number of university applications requiring MFA will continue to increase over time.

Who Is Eligible?

  • Faculty
  • Staff
  • Students

Where Can I Get It?

Select the Manage MFA button located on this page to access the University of Illinois NetID Center where you can register for and manage your 2FA preferences.

How Do I Use It?

Here is a MFA quick guide to help you get started.

How Much Does It Cost?

The University does not charge for Multi-Factor Authentication (MFA). To use MFA, individuals must either have access to a compatible mobile device capable of running the supported MFA app or obtain a supported security key. Supported security keys may be purchased through the Webstore using either a personal credit card or a departmental CFOAP account, or from an authorized reseller of a supported security key model.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Registration and updates of settings are processed automatically
Incident Resolution Time 2 business days
Service Availability 24x7
Maintenance Window(s) None
Service Notification Channel(s) IT Service Notices
 
Manage MFA

Related Articles (8)

How can I enroll in MFA / 2FA?
Individuals can enroll in Duo MFA via the NetID Center. Otherwise, the first time you log into MFA-protected University website or service, you will be asked to enroll your account and set up a device.
How can I learn more about MFA / 2FA?
The University of Illinois uses a 2-Factor authentication (2FA) service provided by Duo Security, an industry leader in cyber security services. This will help secure your account and the University's sensitive data. The University of Illinois is committed to securing its institutional data and the personal information of everyone at the University.
How can I troubleshoot MFA / 2FA problems?
This article can help with common issues users may encounter when trying to use multi-factor authentication (MFA).
How can I use MFA / 2FA without network access or while traveling internationally?
The default 2FA options can incur data charges for accessing the Duo Mobile application while you are outside of the USA. However, there are options to avoid this.
How do I generate and use MFA / 2FA temporary passcodes?
If you have lost, forgot, or can not access your 2FA device, you can request a temporary passcode. This passcode is good for 3 days and 100 uses. You can request 24 passcodes per calendar year. These can be requested if you are going to a testing center and will not have access to your 2FA device.
How do I manage my MFA / 2FA devices?
Step by Step guide on How to Manage your 2FA (2-factor authentication) Devices.
How do I use MFA / 2FA?
This article summarizes the different types of devices you can use to authenticate with our MFA (Multi-Factor Authentication) provider.
What are MFA / 2FA Security Keys?
Security keys are small, portable devices that you can use to log into Duo, the university's multi-factor authentication system. Most people are able to log into Duo using their personal cell phone with the Duo Mobile app. But if you cannot or do not want to use your personal device for 2FA, then a security key is recommended.