IHRP - IT SUPPORT

What Is It?

Technical support and resources for the Institute of Health and Research Policy (IHRP) Department.

 

Requirements

Must be IHRP staff or affiliated with an IHRP project.

IT Support Requests

Submit an IT request using the link to your right "Request IT Support"

Technical request may include the following...

  • User shared documents (network drives)
  • Network
  • Computers issues
  • Printers 
  • Software
  • Purchases

New Folder/ Update Folder Access

Request a new folder on the I: drive or secure server using the link to your right "New Folder/ Update Folder Access"

Purchases

Submit a purchase request using the link to your right "Purchases"

  • Desktops/ Laptops
  • Printers
  • Software
  • Other purchases

Conference Rooms

There are several conference rooms available for IHRP personnel to reserve. The rooms accommodate in-person/hybrid meetings.

Reserve a conference room for your in-person/hybrid meetings using the link to your right "Reserve a Conference Room"

4th Floor

  410*, 411*, 461

5th Floor

  510*, 511*, 533*, 537*, 561, 577

* must indicate projector and laptop is needed

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

FAQ

How do I remotely access my IHRP office computer?

Service Levels

Service Request Response Time

  24 hour response time frame

Service Availability

  Business hours, M-F , 9-5pm and reflective of the University Holidays.

 
Request IT Support New Folder/ Update Folder Access Purchase Request Reserve a Conference Room

Related Articles (1)

This document provides instructions on the use of UIC’s Virtual Private Network solution.

Details

Service ID: 926
Created
Mon 1/22/24 11:10 AM
Modified
Tue 5/28/24 3:00 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.
01/16/2025