Intelligent Process Automation (IPA)

About this service


Intelligent Process Automation is a cross-functional team within AITS that focuses on ways to improve, streamline and automate business processes. If you have an issue with an existing automation, please click the “Report an Issue with a Form or Automation” button on the right. If you have a business process that you would like the IPA team to review, click "Request New IPA Project".

Other names IPA
Features and tools FormBuilder, K2 (iBPMS), Automation Anywhere (RPA)

Getting and using this service

Who can use the service Anyone within the University system
How to get the service For new projects, click "Request New IPA Project"
Cost to use No charge, though projects may be subject to charge back based on licensing limitations, unit usage of toolset, resource availability, and complexity of request be considered.
Usage constraints No usage constraints, but emphasis generally given to high impact and high ROI projects.

Support and Hours

How to get help For issues with existing automations, please use the "Report an Issue with a Form or Automation" button.
Lifecycle stage Production
Service provided by AITS
Report an Issue with a Form or Automation Request New IPA Project


Service ID: 681
Wed 5/4/22 9:07 AM
Fri 5/20/22 2:07 PM

Service Offerings (2)

Report an Issue with a Form or Automation
Get help with a form or automation created by the IPA team
Propose a New IPA Project
Request new project work from the Intelligent Process Automation team