What Is It?
The UIC College of Dentistry Events Support service assists faculty, staff, and departments with planning, coordinating, and promoting college-related events. This service helps connect requests with the appropriate event resources, including room logistics, facilities, IT/AV, marketing, communications, supplies, registration support and event consultation.
Features
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Event Consultation: Guidance for planning time lines, event needs, logistics, and available college resources.
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Event Logistics: Support with room setup*, housekeeping needs, catering coordination, signage, supplies, and day-of planning.
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Event Support Items: Request COD event supplies such as tablecloths, easels, podium signs, backdrops, name badges, and check-in materials.
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IT/AV Coordination: Helps route requests for microphones, projectors, Zoom, live stream, recording, or hybrid event support. Virtual events should have a dedicate tech host**.
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Full Event Campaign Support: For larger college-wide events, symposiums, CE programs, alumni events or events requiring all service areas.
* Room requests must be reserved through EMS.
** Tech hosts serve as behind the scenes support. Tech hosts should be proficient with using Zoom webinars and be comfortable troubleshooting Zoom technical issues with remote participants. Duties include:
- Start the webinar
- Assist with panelist (speakers and moderators) video/audio and screen sharing
- Modify user access (i.e., hosts, co-hosts, and panelists)
- Spotlight speaker(s)
- Assign captionists and ASL interpreters
- Start/stop the recording
- Share chat messages with links to the slides
- Address technical concerns for attendees
Who Is Eligible To Use It?
How Can I Get Support?
If you would like to submit a support request, please click on the blue ‘Request Service’ button on the top right of the page or email us at dentevent@uic.edu.
Service Levels
| Initial Response Time |
Within 2 business days |
| Service Request Fulfillment Time |
Varies based on event size and complexity. Minimum of 5 business days is required for all facilities requests. FMWeb billable requests require 14 business days notice.
Recommended Lead Time:
- Event logistics/support: 3–4 weeks before event
- Marketing support: 4–6 weeks before event
- Full event campaign: 8–12 weeks before event
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| Service Availability |
Monday through Friday, 9 a.m. to 5 p.m. |