For those units that do not have a support contract Technology Solutions On-Site Support services are charged by the hour
Technology Solutions charges $55 per hour (or part thereof) for service calls, with a minimum charge of 1 hour, payable through a Miscellaneous Stores/Service Requisition voucher.
The form to request hourly IT support is located at https://help.uillinois.edu/TDClient/37/uic/Requests/ServiceDet?ID=703