Popular Services

IT customer support team who provide support for university administrative IT and System Office services

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

This service will be utilized to by Pcard holders to request access to Amazon Business.

Desktop and videoconferencing support for System Office units and other departments with a service agreement

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR

Time entry and reporting

Webtime entry, department time entry, feeder, payroll schedules

Denodo Data Virtualization Service

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

This service will be utilized by departments and units across the system for making files accessible

Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.

This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).

This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.

Customers that do not have a Net-Id can reach UPB by submitting a ticket

Create a new work request for the AITS Security Application

For University Press staff IT support

457 and 403b plan deferrals, Terminal Benefit Payouts, SURS

Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income