Popular Services

The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

This service will be utilized to by Pcard holders to request access to Amazon Business.

Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.

PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR

Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income

Time entry and reporting

This service will be utilized by departments and units across the system for making files accessible

Desktop and videoconferencing support for System Office units and other departments with a service agreement

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.

Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)

Denodo Data Virtualization Service

Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)

Webtime entry, department time entry, feeder, payroll schedules

Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.

Assistance with Apple and Android developer accounts and access permissions. No code or deployment support.

This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).

AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.