Popular Services

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

IT customer support team who provide support for university administrative IT and System Office services

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

This service will be utilized to by Pcard holders to request access to Amazon Business.

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.

Desktop and videoconferencing support for System Office units and other departments with a service agreement

Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements

Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)

Customers that do not have a Net-Id can reach UPB by submitting a ticket

PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR

Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)

Time entry and reporting

This service will be utilized by departments and units across the system for making files accessible

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).

Denodo Data Virtualization Service

Assistance with Apple and Android developer accounts and access permissions. No code or deployment support.

Ellucian Banner ERP Administrative Pages are part of the University of Illinois System’s enterprise resource planning (ERP) platform. They support core administrative functions including student records, financial aid, human resources, payroll, and finance. Banner is accessed via https://apps.uillinois.edu/banner/ which serves as the gateway to Banner Administrative Pages as well as Self-Service tools.

Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income

Webtime entry, department time entry, feeder, payroll schedules

Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.