Popular Services

IT customer support team who provide support for university administrative IT and System Office services


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements


This service will be utilized to by Pcard holders to request access to Amazon Business.


Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.


This service will be utilized by departments and units across the system for making files accessible


Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.


Desktop and videoconferencing support for System Office units and other departments with a service agreement


This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)


Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)


This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).


Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements


Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income


System Offices Shared Services provides organizational effectiveness services, including training and change management services such as communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.


Links to student, research, business, and administrative applications used throughout the University of Illinois System


Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)


Customers that do not have a Net-Id can reach UPB by submitting a ticket


AITS Support of the HR Front End Application (HRFE)