Ask an IT Question

About this service

Description  AITS Service Desk will answer your questions and fulfill your requests for service, or find someone who will.  For specific requests, try browsing or searching the Service Catalog using the links above.  If you are having trouble using one of our enterprise services, report the issue here.

Getting and using this service

Who can use the service Current and former University of Illinois students, faculty, staff.  Vendors and other entities who are trying to transact business with the University.
How to get the service Click the button to the right.  Provide the requested information and a ticket will be sent to AITS Service Desk.
Cost None
Documentation and training links https://answers.uillinois.edu/systemoffices/aits-service-desk

Support and Hours

Contact for help and support

Using this form is the preferred method for contacting AITS Service Desk.  Phone and email contact info are available at:  https://answers.uillinois.edu/systemoffices/aits-service-desk.  AITS Service Desk operates 24/7/365.