Popular Services

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

The AITS Service Desk is the central point of contact for support of University administrative systems and System Office services, providing troubleshooting assistance and guidance for IT-related issues and requests.

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

This service will be utilized to by Pcard holders to request access to Amazon Business.

Denodo Data Virtualization Service

This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

This service will be utilized by departments and units across the system for making files accessible

Desktop and videoconferencing support for System Office units and other departments with a service agreement

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

Banner Self-Service is part of the University of Illinois System’s Ellucian Banner enterprise resource planning (ERP) platform. It provides students, faculty, advisors, and employees with secure, web-based access to personal, academic, and administrative information. Banner Self-Service is accessed via https://apps.uillinois.edu/selfservice/.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements

Time entry and reporting

Customers that do not have a Net-Id can reach UPB by submitting a ticket

Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)

PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR

Webtime entry, department time entry, feeder, payroll schedules

Unfortunately, it is not always possible to procure or create ICT that meets that standard. In these situations, the university must be able to demonstrate that reasonable efforts were made to procure an accessible ICT and an equally effective alternative method of access must be provided. As such, a request to use an inaccessible ICT or to use an ICT in an inaccessible context must be reviewed and approved.

Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)

This service is used to report issues or request changes in the MTAC Adobe Learning Management System (LMS).

Support for the Clinical Review Platform (CRP).

Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.

AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.