Popular Services

IT customer support team who provide support for university administrative IT and System Office services


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)


Scheduling appointments for foreign national employees to process tax withholding forms, and potential tax treaty benefits


Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA


This service will be utilized to by Pcard holders to request access to Amazon Business.


Payments to Foreign National Employees Working In the U.S., Payments to Foreign National Employees Working Outside the U.S., Obtain a Temporary Control Number (TCN)


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements


This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.


Used to submit a data request to the Office of Medicaid Innovation (OMI) Data Team.


Desktop and videoconferencing support for System Office units and other departments with a service agreement


Customers that do not have a Net-Id can reach UPB by submitting a ticket


Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS


Support for the Medicaid Technical Assistance Center (MTAC) LMS


Webtime entry, department time entry, feeder, payroll schedules


PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR


Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)


LPI, Refunds, SURS/OASDI, Terminal Benefit Payouts


Links to student, research, business, and administrative applications used throughout the University of Illinois System


System Offices Shared Services provides organizational effectiveness services, including training and change management services such as communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.


Document requests, Agency Notice of Death, Adjustment Processing


Awards/prizes, expense reimbursements, honorariums, human subject payments, independent contractors, royalties, scholarship/fellowships, and other income