Popular Services

IT customer support team who provide support for university administrative IT and System Office services

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

The Office of Organizational Effectiveness provides training, development, and change management services that include communications, instructional design, Ability LMS support, and online conferences and events for all System Offices units and beyond.

Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)

Scheduling appointments for foreign national employees to process tax withholding forms, and potential tax treaty benefits

Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)

PARIS (CPA/PUA), ANA (Employee Recognition Awards/Overpayments/Paystops), SURS/OASDI *NOTE - ANA leave balance adjustments should be directed to HR

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements

System Units that receive services from Operations Support can request Unit Security Contact (USC), Expense Reimbursement, Travel, Skype for Business, Budget, Event Planning, Equipment Management Services, and Reconciliation here.

Payments to Foreign National Employees Working In the U.S.,
Payments to Foreign National Employees Working Outside the U.S.

AITS Integration Competency Center (ICC) facilitates API solutions that expose enterprise data and enable enterprise services through loosely coupled integration. AITS ICC can help equip your application with the tools it needs to easily interact with the University's enterprise systems, using industry standard technologies and methods.

phone

Webtime entry, department time entry, feeder, payroll schedules

Customers that do not have a Net-Id can reach UPB by submitting a ticket

AITS Support of the HR Front End Application (HRFE)

Time entry and reporting

Create a new work request for AITS ADSD

Create a new work request for AITS TAM Finance

Quickly make a ticket

Links to student, research, business, and administrative applications used throughout the University of Illinois System

Questions and Enrollment/eligibility information for Dependent and Medical Care Assistance plans (DCAP-MCAP) as well as Health Saving Accounts (HSA)

Create a new work request for AITS Office of Data Automation

Information and link to enroll in new Hire Orientations Enrollment System