Mobile Credentials

From the UIS Mobile app, tap HID Door Access.
The next screen will show a user’s status (which is determined through the i-card REST API endpoint) – Eligible for users who are ready to claim their mobile ID, Pending for users who have just claimed their mobile ID and the system is syncing (this status should be very temporary – mere minutes), or Active for users whose mobile ID is ready. Users who need to move their mobile ID to a different device would tap Delete. Tap the Refresh button, and then continue to Step 3 to claim your invitation code. Please note that each user only gets one mobile credential, and that mobile credential can only be installed on one device.
For eligible users, tap the Get Code button to see the steps to claim your mobile ID (which is determined through the i-card REST API endpoint).
Tap the copy button, then go to the HID app and tap Add in the upper right corner. Go to Store link takes the user to the App/Play Store to download the HID app, if needed.
Paste the invitation code and tap Get Started.
The new mobile ID will now appear in the HID app, and the status in the UIS Mobile app will change to Active.

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Details

Article ID: 2855

Created

Mon 6/3/24 1:08 PM

Modified

Mon 6/24/24 9:52 AM