PreAuth Network - Connecting

To begin registering your devices go to:

  1. Open the PreAuth Login Page
  2. Login in with your NetID and Password
  3. Once you have logged in, type the MAC Address of your device
    [Directions to find the MAC Address of most devices can be found lower in page.]
  4. Then in the drop down list select your device or select Other and fill in what type of device you are registering.
  5. Next fill in your Phone Number and click Save
    [NOTE: This system updates every 15 minutes. So, you may not be able to connect immediately. Example: If you register your device at 1:10PM you will not be able to use your device on the network until after 1:15PM.]
  6. Register any other devices using steps 2 through 5 and when you are done click Logout
    Screenshot of the PreAuth MAC Registration page
  7. After registering your devices through the registration page go to the wireless connections on your device and connect to the wireless network preauth. Again you will not be able to connect until the top of the next hour.

Finding your MAC Address

In general, you will find MAC addresses in the system settings, general information, or network settings/status of your device. Occasionally, the MAC address is printed on a label affixed to the bottom of a device.

It is important to note that manufacturers sometimes use different names to describe the MAC address, such as Hardware ID, Physical Address, Wireless ID, Wi-Fi Address, etc.

Windows Computers

  1. Press Start + R on your keyboard
  2. In the Run window, type in cmd and click OK
  3. At the command prompt, type ipconfig /all and hit Enter
  4. The MAC address for each interface will be listed as Physical Address
    • For wired interfaces, look for the term Ethernet or Gigabit in the name or description
    • For wireless interfaces, look for the terms Wireless or Wi-Fi in the name or description

macOS Computers

  1. Open System Preferences
  2. Click on the Network icon
  3. Select the interface you wish to use, then click Advanced...
  4. The MAC address is listed under the Hardware tab

Roku Players

Tip: Some models have the MAC address printed on a label on the bottom of the device.

  1. From the Home screen, select Settings
  2. Select Network
  3. Select About
  4. The MAC address is displayed on the right side under Ethernet MAC address

Apple TVs

Tip: Some models have the MAC addresses printed on the UPC label on the product packaging.

  1. From the main screen, click on Settings
  2. Select Network
  3. The MAC addresses will be displayed next to Ethernet Address or Wi-Fi Address

Amazon Fire TV

  1. From the Home screen, scroll to the right and select Settings
  2. Select My Fire TV
  3. Select About
  4. Select Network
  5. The MAC addresses should be displayed on the right hand side

Smart TVs

Due to the large amount of makes and models available, we are unable to list specific instructions. Please consult your TV's owner manual or contact your manufacturer for assistance.

You can also try searching online for "[tv brand] smart tv support", however we've included the most popular brands below:

Samsung Support

LG Support

Sony Support

TCL Support

Vizio Support

Nintendo Switch

  1. From the Home screen, select System Settings
  2. Select Internet
    • For wireless connections
      1. Select Internet Settings
      2. Scroll to the very bottom to see the MAC address
    • For wired connections (assumes USB LAN adapter and TV dock)
      1. Select Internet Settings
      2. Select Wired Connection
      3. The MAC address should be displayed at the bottom

Playstation 3 (PS3)

  1. Power on your PS3 without a disc
  2. From the home screen, select Settings
  3. Select Network Settings
  4. Select Settings and Connection Status List
  5. Scroll down to see the MAC addresses

Playstation 4 (PS4)

  1. Power on your PS4 without a disc
  2. Bring up the toolbar and select Settings
  3. Select System
  4. Select System Information
  5. The MAC addresses should be displayed on screen

Playstation 5 (PS5)

  1. From the main screen, select Settings (gear icon)
  2. Select Network
  3. Select Connection Status
  4. Select View Connection Status
  5. The MAC addresses shoudl be displayed near the top of the page

Xbox 360

  1. From the Xbox Dashboard, scroll to settings and select the System tile
  2. Select Network Settings
  3. Select the interface your wish to use. then click Configure Network
  4. Select the Addtional Settings tab
  5. Select Advanced Settings
  6. The MAC address should be listed on the left hand side

Xbox One

  1. Go to My Xbox from the Xbox Dashboard and select Settings
  2. Select Network
  3. Select Advanced Settings
  4. The MAC addresses should be listed on the right hand side

Xbox Series X/S

  1. Press the Xbox button on your controller
  2. Select Settings under the Profile & System section
  3. Highlight General and select Network Settings
  4. Select Advanced Settings
  5. Select IP settings
  6. The MAC addresses should be listed on the right hand side
Was this helpful?
25% helpful - 8 reviews


Article ID: 2432
Mon 6/6/22 8:35 AM
Mon 6/6/22 8:35 AM