How do I enroll a device in Jamf?

New Apple devices ordered from partners such as CDW and Follett Higher Education Group should be automatically enrolled into Apple School Manager. For other devices, you can manually enroll them from the command line or follow the instructions you should receive in an email.

Mobile Device Management for New or Current User Setups

It’s time to setup a new user’s device or deploy a new device to an employee. Depending on the situation, below are the necessary steps to take after the device has been purchased and the information has been sent to Apple School Manager. New Apple devices ordered from partners such as CDW and Follett Higher Education Group should automatically be enrolled into Apple School Manager (https://school.apple.com/) by the partner. If a device was not purchased recently and is not in Apple School Manager, see section "Other Methods to Enroll a Device into Jamf." Once you have confirmation the device is in ASM, the device will need to be assigned to a Mobile Device Management Server. See below for the next steps.

Assigning the device to a site in Apple School Manager

1. Log into Apple School Manager. 

   1. If you do not have access to ASM, please see the following Article.

2. Select “Devices” tab on the left hand side.

3. Enter in the serial number of the device(s) you wish to assign a MDM Server to in the search bar at the top.

4. Assign the device to the correct MDM Server.

   1. This is very important. If the device is set to the wrong MDM Server, it will not show up in the correct site in Jamf. Various steps will need to be taken in order to change it.  See section “Device Set to the Incorrect MDM Server”

5. The device is now ready to be set up in Jamf Pre stage, see section “Setting Up Pre stage Enrollments”

Device Set to the Incorrect MDM Server

1. Log into Apple School Manager.

   1. If you do not have access to ASM, please see the following Article.

2. Select “Devices” tab on the left hand side.

3. Enter in the serial number of the device(s) you wish to find, select the device.

4. On the right hand side under “Overview” will be the name of the current MDM Server.

5. IF the device set to another site that you DO NOT manage, you MUST contact them to let them know depending on the situation:

   1. Device transfer: The device will need to be wiped before it’s removed from Jamf and the ASM MDM Server.

Setting up Pre stage Enrollments

Pre staging is FANTASTIC! Here you can set up all the configuration profiles to deploy to your devices before they’re enrolled. Set the basics in Jamf then forget, until you need to update/make some changes. Here is how we do it!

1. Log into Jamf.

   1. If you don’t have access to Jamf, you will need to contact the IT manager of the department to determine if you are eligible to Create a Ticket for access.

2. In Jamf select “Computers or Devices” depending on which type of device you’re setting a pre stage for.

3. On the left column, select “Pre stage Enrollments”

4. Select “New”

5. Configure your pre stage as necessary.

6. Save your work.

For a more in depth details about Jamf and other features, you can use the Jamf Documentation Library

Other Methods to Enroll a Device into Jamf

To Enroll a new device that is not in Apple School Manager, you may send an invite from Jamf (https://jamf.uic.edu:8443/) and have the recipient follow the instructions within the email.

You may also enroll new devices by visiting https://jamf.uic.edu:8443/enroll to complete the enrollment steps.

To enroll an existing device that isn't already enrolled, from a command prompt on the device enter the command: sudo profiles renew -type enrollment