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Canvas is a cloud-based digital learning platform that enables educators and students to create, access, and share online learning materials. Designed for users of all ages, Canvas is widely used by schools, universities, and businesses.

IT customer support team who provide support for university administrative IT and System Office services

The Campus IT Service Desk provides a central point of contact for technology support for students, faculty, and staff. Support is available by phone, email, and in person. Walk-in assistance is offered at two locations: the Digital Computer Lab (DCL) and the Illini Union.

Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements

Scheduler enables the management of reservations for rooms, spaces, equipment, and more.

ATLAS Gradebook allows instructors to manage and scale grades for courses that do not use an existing LMS to manage grades or wish to incorporate grades from multiple sources into a single grade book. It allows students to view their grades that are managed in the application.

Instructor and Course Evaluation allows students to provide feedback for courses and instructors.

Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.

Remote Network Access allows students, faculty and staff to securely connect to the campus network from anywhere in the world using their Illinois credentials, and access services and resources usually restricted to people on campus.

AuthMan allows IT Professionals to manage access to university systems by defining and managing groups.

Google Workspace is a suite of cloud-native productivity and collaboration tools, including Gmail, Google Drive, Docs, Sheets, and Meet, designed to help teams work efficiently from any location.

The Managed SQL Server Database Hosting service offers a SQL database instance with dedicated storage, RAM, and granular Identity and Access Management capabilities, provided on a per-instance basis.

Box is a cloud-storage platform that allows you to access, share, and edit files, and collaborate with others both inside and outside of our organization.

Media Space is a secure media hosting platform that provides a variety of options for sharing or publishing content publicly, privately, or to specific audiences (e.g., a particular course section). Hosted content can be accessed directly via Media Space, shared within a learning management system (LMS) like Canvas, or published to a website.

Managed IT Services provides comprehensive support for a unit's technology needs. Services include managing desktop and laptop workstations, supporting video conferencing, and hosting and managing file and print servers.

Customers that do not have a Net-Id can reach UPB by submitting a ticket

For questions regarding employee leaves, and what happens to insurance coverage and premiums while on leave.

Microsoft Azure is a cloud computing platform and set of services provided by Microsoft. It offers a broad range of tools and solutions for building, deploying, and managing applications and services through Microsoft's global network of data centers.

Microsoft 365 is a productivity suite that provides students, faculty, and staff with free, cloud-based access to download a suite of services from Microsoft, including Word, Excel, PowerPoint, OneNote, and OneDrive.

Remote Desktop Gateway enables users to securely connect to on-campus computers from off-campus locations, using multi-factor authentication (MFA) for enhanced security.

Qualtrics allows users to create and distribute both simple and complex online surveys, gather data, download it in multiple formats, and analyze it using built-in tools.

Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS

SharePoint Online is a cloud-based platform that is part of the Microsoft 365 suite. It is designed to facilitate collaboration, manage content, and streamline workflows within organizations.

Field Consulting provides comprehensive IT support for departments and units.

SSL certificates authenticate a website's identity and establish a secure, encrypted connection between the website and its visitors.