What Is It?
College of Dentistry provides clinic staff the ability to request information and corrections to patient accounts for billing of services received from the College.
Other Service Names
Payments, rebilling, adjustments, claims, appeals, insurance portal access, payment portal inquiries, and refund statuses.
Features
- Request to rebill treatment(s)
- Request to remove adjustments/write-offs
- Request to void a claim
- Request to appeal a denial
- Inquiries about payments made via the payment portal
- Insurance portal access for new users: For campus care portal access, Please email cchealth@uic.edu with your name and UIN
- Insurance portal assistance for a password: For Delta Dental password assistance please call 1-800-323-1743 (DD of IL) or 1-800-589-4712 For the Delta Dental National Portal
- Payment inquiry for patient checks that were mailed
- Inquiry about refund check status
Who Is Eligible To Use It?
- Clinic staff
- Fiscal clerks,
- Service providers
Where Can I Get It?
Select the appropriate Request Service button located on the top right corner of this page.
How Can I Get Support?
Select the appropriate Request Service button located on the top right corner of this page. If you are a patient, you may alternatively send an email to codbilling@uic.edu for assistance.
Service Levels
| Initial Response Time |
24-48 hours |
| Service Request Fulfillment Time |
Varies by request (48 hours usually) |
| Service Availability |
Monday -Friday 9 am-5 pm |