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Use Self Service+ to install a College of Education printer on your university-managed Mac. Self Service+ installs the printer driver and adds a shared print queue, which sends your print jobs through the college’s Windows print server.
This connection uses SMB and allows PaperCut to track printing. You’ll sign in with your NetID and Illinois password the first time you print.
Install the shared print queue
- Click Apps in the Dock.
- Find and open Self Service+.
- Search for your printer’s name. College of Education printer names begin with ed-.
- Click Install next to the printer you need.
- Allow about one minute for installation to finish.
Print for the first time
- Open a document, choose File → Print, and select the printer you installed.
- Click Print.
- Open Print Center from the Dock. It may open in the background, so click its Dock icon to bring the window forward.
- If your print job shows Hold for Authentication, click the circular arrow with a padlock at the far right of the job, next to the × button.
- In the authentication window, enter your NetID in the Name field and your Illinois password in the Password field. If a name is already filled in, make sure it is your NetID.
- Select Remember this password in my keychain to save your credentials for future print jobs.
- Click OK. Your print job should resume and print.
Need help?
If your printer isn’t listed in Self Service+ or you need help printing, email College of Education IT Partners at support@education.illinois.edu.
Include the printer’s name and a screenshot of any error message.