TDX Knowledge Article Creation Recommendations

Article Creation Recommendations

General tips

• The article summary should be in the TDX Summary under settings and included at the top of the body of the article.

Accessibility Notes

• Avoid underlines unless they are links
• Avoid highlighted text
• Ensure color contrast meets WCAG AA standards
• Provide alt text for any meaningful images

Security Notes

• Do not include regulated data (HIPAA, FERPA, etc.)
• Mask private account information in screenshots
• Use resource accounts rather than individual contacts