Voice, Shared Accounts, Voicemail, Change Greeting

Method 1 - Skype for Business

1. Sign out of your own account in Skype for Business.
2. Sign in with your department's shared account. (If you don't know it, please reach out to support@education.illinois.edu)
3. Once you are signed in, go to the Dial Pad icon.
4. Below the dial-pad, on the right-hand side, click the small voicemail icon that looks like a cassette tape.
5. From the voicemail menu, choose "Change Greetings".
6. Follow the instructions.
7. When done, sign out of the account and sign back in as yourself.