Body
Request DEP Enrollment from Endpoint Services
- Go to https://endpointservices.illinois.edu/.
- Select contact the EPS Team from the bottom of the page.
- Under Select Service, choose Workspace One.
- Under Select Request Type, choose DEP Enrollment.
- Enter the serial number(s).
- For Name of DEP profile to apple to devices (if known): , enter DEP - COE.
- Wait for their confirmation before turning on device.
Add Intended User to Active Directory (AD) group
Ask someone from the following list to add/check for the intended user in the AD group called ED Airwatch Users.
Provide them with the intended user's name and NetID.
People with access to Education's AD
| First Name |
Last Name |
NetID |
| Sergio |
Correa |
scorrea2 |
| Michael |
Painter |
mpainter |
|
Tim
|
Wylder |
wyld1805 |
| Bryan |
Jonker |
jonker
|
Munki
If a computer is new, add it to Munki. If it's an existing machine, rename if needed and reopen time window.
- Go to https://munki.eps.uillinois.edu/ and log in.
- Click on Manage Your Computers.
- Enter the machine's serial number in the search field. By default it says 'Filter Table on 'Name' or "Serial Number'.
- If needed, rename the machine by change the name
- Enter 43800 in the Windows (minutes) field.
- Check Use Templates.
- For Template Identifier, select Single User.
- Check Force Retemplating.
- Check Force Rename.
Factory Reset - Existing Machine Only
Intel-based Mac
First erase the Mac and then reinstall macOS.
- Erase the Mac by following the steps from https://support.apple.com/en-us/HT208496.
- Reinstall macOS by following steps from https://support.apple.com/en-us/HT204904
Apple Silicon Mac
Work in progress.