Dell Data Protection

About this service

Service Alert
On April 4, 2022, Technology Services will be retiring the Dell Data Protection (DDP) service that has been used to securely encrypt endpoints. The servers related to this service will be turned off on this date. 
 
The Technology Services Endpoint Services (EPS) team is working with DDP service stakeholders to transition to Workspace ONE for disk encryption and recovery key escrow. After April 4, any remaining DDP clients will be unable to communicate with the console and will have issues removing the DDP software and unencrypting the endpoint.
 
Instructions for uninstalling DDP from endpoints can be found here.
 
If you have questions, please contact the EPS team at https://go.illinois.edu/EPSHelp.
Description The Dell Data Protection (DDP) Encryption service is owned by the Technology Services Security group and administered by the Endpoint Services team. Dell Data Protection can quickly and easily protect high-risk and critical business data on Windows and macOS systems, USB thumb drives, external storage devices, and optical media.
Other names DDP
Documentation links University of Illinois Knowledge Base
Features and tools Cross-platform support (Windows and macOS)
Meets HIPAA encryption standards

Getting and using this service

Who can use the service Faculty/Staff
How to get the service IT Pros should fill out the form at: http://go.illinois.edu/EPSHelp
Cost No charge
Usage constraints None listed

Support and Hours

How to get help Complete the form at http://go.illinois.edu/EPSHelp.
Training and consulting opportunities None listed
Maintenance hours Tuesday - Thursday from 7:00 AM to 8:30 AM
Lifecycle stage Production
Provided by Technology Services
 
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Details

Service ID: 146
Created
Wed 11/18/20 8:16 AM
Modified
Fri 8/5/22 6:58 AM