Intelligent Process Automation (IPA)

Description	Intelligent Process Automation is a cross-functional team within AITS that focuses on ways to improve, streamline and automate business processes. If you have an issue with an existing automation, please click the “Report an Issue with a Form or Automation” button on the right. If you have a business process that you would like the IPA team to review, click "Request New IPA Project".
Other names	IPA
Features and tools	FormBuilder, K2 (iBPMS), Automation Anywhere (RPA)

Who can use the service	Anyone within the University system
How to get the service	For new projects, click "Request New IPA Project"
Cost to use	No charge, though projects may be subject to charge back based on licensing limitations, unit usage of toolset, resource availability, and complexity of request be considered.
Usage constraints	No usage constraints, but emphasis generally given to high impact and high ROI projects.

How to get help	For issues with existing automations, please use the "Report an Issue with a Form or Automation" button.
Lifecycle stage	Production
Service provided by	AITS

Report an Issue with a Form or Automation Request New IPA Project

Service Offerings (2)

Report an Issue with a Form or Automation

Get help with a form or automation created by the IPA team

Propose a New IPA Project

Request new project work from the Intelligent Process Automation team