Answers Knowledgebase

About this service

Description	A central location to create, store, share, and manage web-based knowledge documents. It provides with a central location for storing and maintaining knowledge. The KnowledgeBase empowers end users to easily locate information for themselves online. It also allows partners to create, categorize, and maintain that knowledge easily. The KB contains a wide variety of searchable information, including technical documents, directions, policies, and procedures.
Other names	Answers KB, The KB, Knowledge Base, University Knowledge Base, Wisconsin KB

Getting and using this service

Who can use the service	Documents marked as external can be accessed publicly. Documents marked as campus only can be accessed with a valid NetID and password.
How to get the service	The service is available at https://answers.uillinois.edu
Cost to use	Free to search and access. A dedicated instance can be obtained for $1000/year.
Documentation and training links	About the Answers KB Answers KB User Guide KB Author Training

Support and Hours

Contact for help and support	AITS Service Desk
Service provided by	University of Wisconsin

Visit the Answers KB Request a KB Group Space

Service Offerings (2)

Visit the Answers KB

Search for help in the Answers KB

Answers KB Group Spaces

Obtain a dedicated group space in the Answers KB