COVID-19 Long-Term Equipment Loan

What Is It?

Please note that, as of August 17, 2022, UIC’s federal funding that supported long-term loans of laptops and hotspots is no longer available and this program has closed for new requests. As of the Fall 2022 semester, classes are primarily in-person and campus computer labs are open and available for use. If you are unable to use a computer lab, please contact Learning Technology Solutions (LTS@uic.edu) to discuss potential alternate options.

While classes were being conducted remotely, UIC made available a limited quantity of University-owned laptops and cellular hotspots for temporary loan to students who do not have reliable access to a computer and/or internet at their home.

Other Service Names

COVID Laptop Loan

Requirements

Returning the Equipment

Once you graduate or if you stop being a UIC student, you are required to return the equipment to the university's LTS Support Office located in Stevenson Hall Room 111. See our hours of operation here. Please note the following:

  • You are responsible for returning the laptop/hotspot in the same condition that it was received.
  • You must also make sure to keep the original packaging for returns.

Equipment Lost or Stolen

If the laptop or hotspot is lost or stolen, it is your responsibility to report the loss or theft immediately to the UIC Police at (312) 996-2830 and provide Technology Solutions with the case number.

Who Is Eligible To Use It?

  • Students

Where Can I Get It?

At this time, new requests are not being accepted. We apologize for any inconvenience.  As a reminder to students, campus computer labs are open and available for use. If you are unable to use a computer lab, please contact Learning Technology Solutions (LTS@uic.edu) to discuss potential alternate options.

How Do I Use It?

Instructions for use are provided with the distributed equipment.

How Much Does It Cost?

For students in the continental United States, there is no cost for this service.

However, UIC reserves the right to charge fines, suspend access to IT resources (including computer labs, UIC wireless network, etc), and/or prevent class registration and access to transcripts if the laptop/hotspot is not returned or is returned late, or is damaged, lost, or stolen through negligence.

For Students outside the continental U.S. other student financial support programs** may be available to you through:

**Please note, these financial support programs are not managed by Technology Solutions. Contact LTS@uic.edu with any questions.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time In development
Incident Resolution Time In development
Service Availability Monday through Friday, 9:00am to 5:00pm
Maintenance Window(s) University Holidays
Service Notification Channel(s) IT Service Notices
 

Details

Service Offering Id: 74
Created
Fri 6/24/22 8:01 PM
Modified
Tue 9/13/22 10:51 AM
Audience
Select all audiences that apply
Student (Graduate)
Student (Undergraduate)