What Is It?
Cisco Webex is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools such as whiteboard, chat, and screen share. Webex also accommodates users who only need telephone conferencing. While hosts need a Webex account to initiate meetings, participants are not required to have an account.
Features
Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:
- Schedule, host, and attend video and audio meetings
- Connect with video and online chat
- Share application, documents, video, multimedia files, and web browsers
- Use online whiteboards and make annotations
- Talk through your computer, landline, or mobile device
- Integrate with Outlook and other calendar applications
- Join on-the-go with your mobile device
Requirements
Who Is Eligible To Use It?
Where Can I Get It?
Select the Access Webex button on this page.
How Do I Use It?
How Much Does It Cost?
This service is funded by the University; there are no direct costs to clients.
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
| Service Request Fulfillment Time |
Under 2 business days for conferencing tools, unless in-person training/discussion is required, or escalation to the vendor is required |
| Incident Resolution Time |
Under 2 business days unless escalation to the vendor is required |
| Service Availability |
24x7 |
| Maintenance Window(s) |
None |
| Service Notification Channel(s) |
IT Service Notices |