Cisco Webex

What Is It?

Cisco Webex is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools such as whiteboard, chat, and screen share. Webex also accommodates users who only need telephone conferencing. While hosts need a Webex account to initiate meetings, participants are not required to have an account.

Features

Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:

  • Schedule, host, and attend video and audio meetings
  • Connect with video and online chat
  • Share application, documents, video, multimedia files, and web browsers
  • Use online whiteboards and make annotations
  • Talk through your computer, landline, or mobile device
  • Integrate with Outlook and other calendar applications
  • Join on-the-go with your mobile device

Requirements

Hosts need to have an account. Participants do not require an account to participate and can become presenters once in the meeting.

More information on systems requirements

Who Is Eligible To Use It?

  • Faculty
  • Staff

Where Can I Get It?

Select the Access Webex button on this page.

How Do I Use It?

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Under 2 business days for conferencing tools, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) None
Service Notification Channel(s) IT Service Notices
 
Access Webex

Details

Service Offering Id: 150
Created
Sat 6/25/22 10:14 PM
Modified
Sat 6/25/22 10:14 PM
Audience
Select all audiences that apply
Faculty
Staff