Blackboard Collaborate

What Is It?

Blackboard Collaborate is a web conferencing system that facilitates real-time online teaching and learning. Blackboard Collaborate is available to all UIC Blackboard users.

Other Service Names

Bb Collaborate


  • Audio communication via a microphone, headset, or telephone
  • Video communication via webcam
  • Application and desktop sharing with participants
  • Group collaboration of whiteboard space
  • Moderated chat functionality
  • Participants can raise hand, indicate yes or no, participate in polling activities, etc.
  • Instructors can create and manage their web conferences directly
  • Guest speakers can join and lead sessions by using a public link
  • Recordings of sessions are archived


For users who wish to participate with audio, their system must have a sound card, speakers, and a microphone. For users that want to share video, they must have a webcam installed on their system. Users who wish to participate in conferences who do not have these peripherals installed on their systems can still communicate during a collaboration session through the use of the text chat tool.

Who Is Eligible To Use It?

  • Faculty
  • Students

Where Can I Get It?

Blackboard Collaborate is available in Blackboard Learn only. Select the Access Collaborate via Blackboard button located on this page.

How Do I Use It?

Learn more about this tool by visiting the Blackboard Collaborate page on the Center for the Advancement of Teaching Excellence (CATE) website.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Blackboard weekly maintenance window: Friday, 1:00am - 5:00am
Service Notification Channel(s) IT Service Notices
Blackboard landing page
Access Collaborate via Blackboard


Service Offering Id: 114
Sat 6/25/22 4:50 PM
Sat 6/25/22 4:50 PM
Select all audiences that apply
Student (Graduate)
Student (Undergraduate)