Blackboard Learn - Course Quota Increase

What Is It?

Each course site in Blackboard is restricted to a size limit of 2 GB for course materials. You will automatically receive an error notification from Blackboard if your course has exceeded the size limit and you will no longer be able to upload any additional items to your course.

This quota is necessary to properly manage storage resources and ensure adequate system performance.

If more storage space is needed, the quota can be increased in 1 GB increments by submitting a request here. After a request is submitted, staff from the Center for the Advancement of Teaching Excellence will increase the quota or contact the requestor to review options.

Requirements

Before requesting more storage, please consider the following:

  • Keep your courses free of old content, keeping only the files that students need. Before you start adding content to your course shell, take time to determine whether all files must be copied or not. 

  • Store large files in an UIC-supported Cloud Storage tool such as Google Drive or Box, and link the files to your course instead of uploaded to Blackboard directly. This way, you will not store copies of the same file every time you copy your Blackboard course, and you can modify files on your desktop computer by syncing them to the cloud storage tool of your choice.

  • Store videos associated with a Blackboard course in an UIC dedicated media server, like Echo360 or Panopto. This includes video assignments that students need to submit. Blackboard is not a streaming server and uploading media files degrades system performance.

  • Avoid uploading the following file types directly into your Blackboard course:

    • Large images (tif/tiff, bmp, jpg, xif, heif, psd, svg, eps)

    • Narrated or media-rich PowerPoint (ppt, pptx, pps, ppm, ppsx, key)

    • Audio (mp3, mp4, wav)

    • Video (wmv, avi, mp4, m4v, mov)

    • Interactive assets (swf, flv)

    • Computer executables (iso, exe)

    • Compressed files (zip, rar, tar.gz, bz2)

Who Is Eligible To Use It?

  • Faculty

Where Can I Get It?

Select the Request Quota Increase button on this page.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Under 2 business days
 
Request Quota Increase

Details

Service ID: 527
Created
Thu 3/11/21 5:43 PM
Modified
Fri 4/2/21 11:19 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.
03/12/2021