Closed Captioning

What Is It?

One of the multimedia production services for faculty to create accessible multimedia materials for use in their courses.

Faculty can request closed caption services for courses that are being converted to blended or online formats. Intro videos of 3-5 minutes are closed captioned at no cost to the faculty unit; longer videos require the requestor's departmental approval and payment.

Where Can I Get It?

Select the Request Closed Captioning button located on this page to access a booking calendar. In the calendar, select the Closed Captioning service option and then select from available dates and times to schedule your appointment.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Requests for service/information will be responded to within 1 business day. A specific timeline for completing the project will be given at the initial meeting/communication. Timeline is dependent upon the nature of the request and availability of resources. Projects are completed on a first-come, first-serve basis.
Incident Resolution Time Within 2 business days (for problems with the media produced in the Multimedia Lab)
Service Availability 9:00am - 5:00pm, Monday-Friday
Maintenance Window(s) N/A
Service Notification Channel(s) N/A
Request Closed Captioning


Service ID: 469
Mon 12/21/20 7:38 PM
Fri 5/7/21 10:58 AM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.