Box Team Folders

What Is It?

The purpose of Team Folders is to allow for business continuity when a user’s affiliation with UIC expires. Typically when a user’s affiliation with UIC expires all folders and files they own become unavailable to all collaborators.


  • Every Team Folder is appointed a steward as a primary contact and co-stewards as secondary contacts. If you add a UIC co-owner to a Team Folder they will automatically become a co-steward in our system.
  • Technology Solutions will automatically contact all co-stewards prior to the primary steward’s affiliation expiration date and ask one of them to become the new primary steward. Note: our system does not allow primary or co-stewardship to be held by a non-UIC user, but you can still make them a co-owner of a Team Folder.
  • Note that it is not possible to determine the primary steward of a Team Folder from within Box – that information is stored internally by Technology Solutions.


A Box team folder is not intended to be used to store HIPAA data or other PHI.  Please see the following link for information about Protecting PHI with Box Health Data Folders.

Who Is Eligible To Use It?

  • Faculty
  • Staff

Where Can I Get It?

Select the Request Box Team Folder button located on this page.

How Do I Use It?

Here is a U of I Box, Service to learn more.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time 2 business days
Incident Resolution Time 2 business days
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list
Request Box Team Folder


Service ID: 443
Mon 12/21/20 7:38 PM
Fri 3/25/22 12:37 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.