What Is It?

U-Print was the standard campus-wide printing system from 1999 to 2019. With the expansion of Wepa, U-Print is now located in only a few locations on campus, and provides a centrally-managed solution for printing.


  • Documents can be sent to the U-Print system using your personal computer, or a lab computer near the print station
  • U-Print is a print-on-demand system — the job is printed only when you release it from a U-Print station
  • Privacy is not compromised; you are there to pick the job up when it prints, so job output doesn’t collect at the printer
  • Valuable resources (paper and toner) as well as wear-and-tear on the printer are significantly reduced
  • U-Print is integrated with UIC’s Dragon Dollar$ program
    • Additional funds for printing can be made available online or via a service center



[Requirement information, if applicable]

Who Is Eligible To Use It?

  • Student
  • Faculty 
  • Staff

Where Can I Get It?

[How does a client request/access the service? May refer to the request button on the service page, or a sign-up page/etc.]

How Do I Use It?

[Information on using the service, typically including a link to a knowledge article]

How Much Does It Cost?

This service is funded by Self-supported (Departments) and University (Student Printing Quota).

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Departmental request for assistance - 3 business days. Submitting a print job is immediate fulfillment
Incident Resolution Time Local printer incident, within two business days (unless escalation to vendor is required) with continued ability to utilize an alternative printing location. Printing system incident, within one business day (unless escalation to vendor is required)
Service Availability Printing availability is based on location, some locations are available 24x7
Maintenance Window(s) Academic calendar break periods and Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices


Service ID: 429
Mon 12/21/20 7:38 PM
Fri 2/5/21 3:21 PM
Service Review Date
Date of the most recent review of this service.