Box Health Data Folders

What Is It?

Box is an online file sharing and cloud content management service that works on PCs, Macs, mobile and tablet devices and provides access to files from any location for collaboration with other University users or external parties. Request a PHI folder for secure sharing or a Team folder for online collaboration. The University of Illinois has signed a Business Associate Agreement (BAA) with The BAA allows the UofI the ability to provide Box Health Data Folders for the secure sharing and storage of health information. Only employees, volunteers, trainees, and other persons under the direct control of the University are eligible to apply for a BHDF.



  • Individuals must read and understand this document before applying for a BHDF if they wish to disclose PHI to Box. 
  • Individuals must apply for and be granted a BHDF from the HIPAA Privacy Official. 
  • If granted, BHDF “owners” must ensure that all folders (including subfolders) within Box have names that begin with “[Box Health].” 
  • Extreme care must be taken when inviting collaborators to BHDFs. 
  • Box sync for these folders is discouraged. 
  • If used, BHDFs may only be synced to university-owned endpoint computers or devices that are encrypted per campus security policies and the University’s HIPAA Directive. 
  • Everyone who interacts with PHI within Box, including “owners,” “co-owners,” and “collaborators,” must keep it secure. 
  • Individuals that disclose PHI to Box are responsible for not only abiding by the University’s HIPAA Directive and the terms of this document, but are also accountable for making sure that any other individual with whom the PHI is shared also abides. 
  • Storage of PHI in a “personal” (i.e., non-BHDF) folder is strictly prohibited.

Questions about UI Box Health Data Folders can be directed to

Who Is Eligible To Use It?

  • Staff

Where Can I Get It?

Select the Request Box Data Health Folder button located on this page.

How Do I Use It?

Here is a guide on how to request a PHI folder in Box to get started.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time 2 business days
Incident Resolution Time 2 business days
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance window(s)
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list
Request Box Health Data Folder


Service ID: 369
Mon 12/21/20 7:38 PM
Fri 3/25/22 12:23 PM
Service Owner
This person is accountable for the overall performance of this service. This is not a support contact.
Service Review Date
Date of the most recent review of this service.