Webex Meetings

What Is It?

Cisco Webex Meetings is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools such as whiteboard, chat, and screen share. Webex also accommodates users who only need telephone conferencing. While hosts need a Webex account to initiate meetings, participants are not required to have an account.

Features

Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:

  • Schedule, host, and attend video and audio meetings
  • Connect with video and online chat
  • Share application, documents, video, multimedia files, and web browsers
  • Use online whiteboards and make annotations
  • Talk through your computer, landline, or mobile device
  • Integrate with Outlook and other calendar applications
  • Join on-the-go with your mobile device

Requirements

Hosts need to have an account. Participants do not require an account to participate and can become presenters once in the meeting.

More information on systems requirements

Who Is Eligible To Use It?

  • Faculty
  • Staff

Where Can I Get It?

When you log in at uichicago.webex.com for the first time with your UIC NetID and password, your account will be created and you will be able to immediately initiate meetings directly from your computer or mobile device.

How Do I Use It?

How Much Does It Cost?

Basic Bundle

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

 

Hardware Requirements

Requirements for web-based meetings   Requirements for audio-only meetings
Operating System
  • Mac - OS 10.7 or newer
  • PC - Windows 7 or newer
  • Linux is not supported by Webex and it will not work for hosting meetings
Telephone or headset with microphone
Browser
  • Windows
    Google Chrome:  23+ Mozilla Firefox:   10+ Internet Explorer: 8+
  • Mac
    Google Chrome: 23+ Mozilla Firefox: 10+ Apple Safari: 6.1.5+
  • Note: Must have JavaScript and cookies enabled
 
Broadband/high-speed internet 1.5mbps minimum/3mbps preferred  
HD/HQ webcam For video conference capabilities  
Audio Options
  • Telephone
  • Headset with microphone
  • Computer speakers (non-speaking participants only)
 

 

Service Request Fulfillment Time Under 2 business days for conferencing tools, unless in-person training/discussion is required, or escalation to the vendor is required
Incident Resolution Time Under 2 business days unless escalation to the vendor is required
Service Availability 24x7
Maintenance Window(s) Approved Technology Solutions maintenance window(s). Occasionally major upgrades take place outside of this window, which are always communicated to the campus.
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list