What Is It?
Cisco Webex Meetings is a multi-functional video and audio conference web application that combines web-based meetings with integrated collaboration tools such as whiteboard, chat, and screen share. Webex also accommodates users who only need telephone conferencing. While hosts need a Webex account to initiate meetings, participants are not required to have an account.
Features
Faculty and staff can host meetings with real-time data, application, voice, and video sharing capabilities:
- Schedule, host, and attend video and audio meetings
- Connect with video and online chat
- Share application, documents, video, multimedia files, and web browsers
- Use online whiteboards and make annotations
- Talk through your computer, landline, or mobile device
- Integrate with Outlook and other calendar applications
- Join on-the-go with your mobile device
Requirements
Who Is Eligible To Use It?
Where Can I Get It?
When you log in at uichicago.webex.com for the first time with your UIC NetID and password, your account will be created and you will be able to immediately initiate meetings directly from your computer or mobile device.
How Do I Use It?
How Much Does It Cost?
Basic Bundle
How Can I Get Support?
If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.
Service Levels
Hardware Requirements
Requirements for web-based meetings |
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Requirements for audio-only meetings |
Operating System |
- Mac - OS 10.7 or newer
- PC - Windows 7 or newer
- Linux is not supported by Webex and it will not work for hosting meetings
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Telephone or headset with microphone |
Browser |
- Windows
Google Chrome: 23+ Mozilla Firefox: 10+ Internet Explorer: 8+
- Mac
Google Chrome: 23+ Mozilla Firefox: 10+ Apple Safari: 6.1.5+
- Note: Must have JavaScript and cookies enabled
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Broadband/high-speed internet |
1.5mbps minimum/3mbps preferred |
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HD/HQ webcam |
For video conference capabilities |
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Audio Options |
- Telephone
- Headset with microphone
- Computer speakers (non-speaking participants only)
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Service Request Fulfillment Time |
Under 2 business days for conferencing tools, unless in-person training/discussion is required, or escalation to the vendor is required |
Incident Resolution Time |
Under 2 business days unless escalation to the vendor is required |
Service Availability |
24x7 |
Maintenance Window(s) |
Approved Technology Solutions maintenance window(s). Occasionally major upgrades take place outside of this window, which are always communicated to the campus. |
Service Notification Channel(s) |
Technology Solutions Service Notices, REACH distribution email list |