Virtual Computer Lab

What Is It?

Newly available as of Spring 2020, the Virtual Computer Lab provides UIC students, faculty, and staff with access to specialized software from their own devices.

Who Is Eligible To Use It?

  • Students
  • Faculty
  • Staff 

Where Can I Get It?

 Click the "Access Virtual Lab" button on the right side of this page.

How Do I Use It?

Visit how to connect to the Virtual Computer Lab using the desktop application or how to connect to the Virtual Computer Lab using a browser.

How Much Does It Cost?

This service is funded by the University; there are no direct costs to clients.

How Can I Get Support?

If you are experiencing a problem with this service, please report it. If you just have a question, feel free to ask us.

Service Levels

Service Request Fulfillment Time Under 2 business days, unless in-person training/discussion is required, or escalation to vendor is required
Incident Resolution Time Resolution under 2 business days, unless escalation to vendor is required
Service Availability 24x7
Maintenance Window(s) Academic Calendar break periods
Service Notification Channel(s) Technology Solutions Service Notices, REACH distribution email list