Technology Solutions provides IT Service Desk and Technical Support services to the UIC community in a variety of forms.

Services (5)

Contracted On-Site Support

Technology Solutions provides technical support on an annual contracted basis for units that have IT support needs.

Hourly Service Calls

A paid service for hardware and software support for university-owned computers and peripherals.

Report a Digital Accessibility Problem

The University of Illinois Chicago is committed to ensuring that our IT resources, such as websites, web applications, teaching and learning technologies, digital content and other electronic platforms and communications can be used by all members of our community.

Service Desk

Use the suggestions below to address some common IT-related questions. If you need further assistance, the Technology Solutions Service Desk is available to help. When contacting the Service Desk, please see the list of questions our staff may ask you, so we can provide you with our best customer service

Technical Helpdesk

Technology Solutions provides hands-on technical support for student, faculty, and staff personal laptops and mobile devices, assisting with connections to UIC-WiFi, virus/malware removal and protection, and installation of campus-licensed software. This service is available at the BSB Learning Center.