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In order to use a non-accessible type question in Qualtrics, you need to request an exception to the defaulted Qualtrics accessibility limit. In the event that a user both absolutely requires the use of a non-accessible question type and can assure that his/her survey will not be distributed to the public, override requests may be made with the Technology Solutions Service Desk.

If you get this error message when logging into the Enterprise System "You've successfully logged in, but something's wrong with the link you've used. Please contact the Service Desk " you should navigate to apps.uillinois.edu to access the UI Enterprise System.

There are several ways to contact the UofI WebStore:

Many services that UI Hospital staff use are not managed by Technology Solutions.

UIC Qualtrics is accessed via UIC NetIDs which can only be assigned to individuals. Due to this restriction, please note that a single group account cannot be created for multiple individuals to share in Qualtrics.

Qualtrics has a number of paid add-on features such as the Qualtrics Offline App "https://www.qualtrics.com/support/survey-platfo...

Account suspension can occur for many reasons, but the most common would be that suspicious activity has been detected on one of your NetID accounts.

UIC has an unlimited license with Qualtrics.

You can request API be enabled in your Qualtrics account by contacting Technology Solutions.

Resident Experts Are Convenient Help is a group of departmental members who are willing to advise their colleagues on computer matters. A member might be faculty, staff, or student; he or she might be employed for computer support, or might be a volunteer. But all members have agreed to share their knowledge with their colleagues, and if they don't know an answer, to at least point people to the appropriate Technology Solutions support service.

Some courses require students to use Respondus, an online proctoring tool. If this is the case, you will need to download and install Respondus LockDown Browser on their own computer to use it.

Passwords can be recovered using self-service options or with assistance from university IT.

What to check when the wireless microphone is not working.