Out-of-Box Experience for OSS Supported Unit Clients

This Knowledge Base Article describes the process steps experienced during an autopilot setup of a newly purchased laptop.

Out-of-Box Experience for OSS Supported Unit Clients

 

1. Connect to the Internet

•    Connect the computer to a Wi-Fi or Ethernet network and establish a connection to the internet.
•    If necessary, provide any required network credentials during the connection process.

2. Initial computer setup

•    On the initial screen, select the option to enroll in Intune or join an organization.
•    Provide your credentials by entering in your email address (netid@uic.edu).

 

Enter your NetID and password.

 

 

3. Device Registration

•    The computer will communicate with the Technology Solutions Intune server and register itself as a managed device.
•    The server will verify your credentials and enroll the computer on the server which will tell the server to install the appropriate policies and configurations.

4. Policy and Configuration Deployment

•    The server will then apply those policies, configurations, and applications to your computer.

 

 

 5. User Experience and Setup Completion

•    You may be prompted to confirm and accept the server policies and configurations.
•    The computer will then complete the installation and configuration process in the background.  While this is being done you can begin using your computer.  This may take some time, however, depending on network speed.
•    Once the programs are installed you will be required to perform additional steps such as opening Microsoft Outlook and signing into other apps such as Adobe, Zoom, or Cisco Any connect.
   
• Adobe Acrobat DC – open Acrobat and in the upper right-hand corner click Sign In.
  • Enter your NetID and password and the full version of Adobe Acrobat should now be in use. Sometimes Adobe needs to be closed and restarted for this to take effect.
  • If the full version cannot be accessed, you may need to renew your adobe license. Annual licensing needs to be issued to individuals through the Webstore.

1. Navigate to https://webstore.illinois.edu/home/
2. Click on the “Shop Unit Purchases” button in the upper right corner.
3. Click on the “Adobe Products” button.
4. Select the “Adobe Acrobat DC for University Staff Enterprise Access” option (Free version).
5. Click on the “ADD TO CART” button and then click the “CHECK OUT” button from there.
6. The license is now renewed. Adobe subscriptions are normally activated within 1-2 hours of checkout. Your Adobe applications are not accessible until your subscription is activated.

• Zoom – open Zoom and click the SSO link designated by a ‘key’ icon.
  • Enter uic in the address entry so that it reads uic.zoom.us.
  • Enter your NetID and password as well as 2FA submission.
  • Zoom should now be configured for use.
     
• Cisco AnyConnect VPN – open AnyConnect and enter vpn.uic.edu then click Connect.
  • Enter NetID and password (enter your university password in the First password box).
  • In the Second Password box, enter either:
    • ‘push’ to receive a Duo Mobile push notification or
    • ‘sms’ to receive a text message with passcode.
  • Accept the Duo Mobil push notification or enter your university password in the First password box followed by the passcode received via text message.
  • Cisco AnyConnect VPN should now be connected.

 

If assistance or additional software is needed, please reply to the ticket specifying your need or submit a new request using the following link (use your NetID and password to log in):
 

https://it.uic.edu/desktopsupport