How do I configure my iOS / iPadOS device to connect to UIC Exchange email?

Technology Solutions recommends the use of the official Outlook app for iOS. However, if you are running iOS 12 or newer, or iPad OS, you can connect to the UIC Exchange system using the default Mail/Calendar clients on iOS. To do so, follow these instructions:

1. Open the Settings app.
2. Tap on “Passwords & Accounts.” Alternately you may need to select Mail, then Accounts.
3. Tap on “Add Account.”
4. Tap on “Exchange.”
5. Type in your full UIC email address in the “Email” field (ex.: netid@uic.edu).
6. Type in a name for the account in the “Description” field. This can be anything you want, such as “UIC” or “UIC Email.”
7. Select the option to Sign In.
8. Enter your UIC email address into the Username field.
9. Enter your UIC password in the Password field. Then select Next.
10. You should now receive a Duo 2FA prompt to approve. Please note this prompt will help signify you are using modern and not legacy authentication.
11. Select the services you would like to sync with your device. To access email, “Mail” must be selected. Selecting “Contacts” will allow searching in the Global Address Book, as well as the syncing of your Outlook contacts to your device.
12. Tap Save.