How can I set up non-university Email address to receive 2FA temporary passcodes?

Set up a Non-University email address to receive a temporary passcode in the event you forget or can't access your 2FA device. This will prevent a call to the Service Desk.
 

Register a Non-University Email Address

This email address is where your temporary passcode will be sent. You must set this email address up in advance by logging into the NetID Center.  If you wait until you need a temporary passcode and you have not performed this step, you will have to call your campus IT helpdesk for assistance.  You must use a non-University email as your recovery address.

  1. Visit https://identity.uillinois.edu
  2. Select Login (login with NetID and password) then authenticate with 2FA if necessary
  3. Select Edit Settings under Recovery Settings
  4. Enter a non-University email address under For password and 2FA recovery and save settings
email
You have successfully registered your email address and you may now request a Temporary Passcode.

Updating your recovery email address

  1. Visit https://identity.uillinois.edu
  2. Select Login (login with NetID and password) then authenticate with 2FA if necessary
  3. Select Edit Settings under Recovery Settings
  4. Enter a non-University email address over the existing email under For password and 2FA recovery and save settings

    email
    You have successfully updated your email address and you may now request a Temporary Passcode.

Details

Article ID: 1878
Created
Tue 1/26/21 9:04 PM
Modified
Wed 4/7/21 4:38 PM

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