How do I turn on "Prevent Cross Site Tracking" to correct Echo360 log in problems with Safari?

Under some circumstances, users have issues when trying to log into Echo360 using the Safari browser on a Macintosh. Site will ask to enter an email, and then to select affiliation, and then it goes back to the enter email screen.This cycle repeats. This is related to how Safari treats third party cookies. Prevent Cross Site Tracking should be unchecked.

1.On the Safari Browser, select the Safari menu item.

2. Pull down to Preferences.
3. Select the Privacy tab.
4. Make sure the box next to "Prevent Cross-Site Tracking" is unchecked.
5. Close preferences.
6. Quit, then relaunch Safari.


Article ID: 1294
Fri 1/15/21 6:38 PM
Thu 8/12/21 4:30 PM