How do I request a Request Tracker (RT) instance?

Requests for new Request Tracker (RT) instances are currently closed as the university transitions to a new service management platform.

For other services related check creating a non-personal, departmental email address.


Article ID: 1018
Fri 1/15/21 6:20 PM
Fri 7/29/22 4:41 PM

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Ticketing Systems track request and incident tickets -- a way to record requests that come in via email or the Web and to track the history of responses and changes to the status of the requests to promote efficiency and avoid missed requests.