Popular Services

IT customer support team who provide support for university administrative IT and System Office services


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications and earning statements


U of I Box is a secure cloud-based storage service.


Premiums, opting-out, COBRA, Health, Dental, Vision, Life, LTD, ACA


Request a tax status review for foreign national employees to process tax withholding forms, and potential tax treaty benefits.


Google Apps @ Illinois is a suite of communication and productivity applications that provides email, online document collaboration, file storage, chat, and calendar services.


VPN

Virtual Private Networking (VPN) allows students, faculty and staff to securely connect to the campus network from anywhere in the world using their Illinois credentials, and access services and resources usually restricted to people on campus.


This service will be utilized to by Pcard holders to request access to Amazon Business.


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR)


Desktop and videoconferencing support for System Office units and other departments with a service agreement


This service will be utilized by departments and units across the system for making files accessible


Microsoft Endpoint Configuration Manager (MECM) is Microsoft’s endpoint management suite for Windows systems.


Exchange is a collection of collaborative applications for email, calendaring, task lists, and voicemail.


Virtual hosting provides infrastructure and control to IT professionals to host virtual machines, operating systems or applications that are installed on software that acts like computer hardware.


The Website Management Consulting offering provides guidance and best practices to departments to manage their websites.


Active Directory provides University-wide infrastructure to authenticate customers and authorize them to access certain resources, as well as manage accounts, groups, computers, and devices.


Requests for Accessibility, Automation, Functional, Performance, and Vulnerability testing.


This service is used for System Office employees to request services and report problems to the Teamdynamix Administration team.


The Help Desk provides a single point of contact for supporting the technology needs of students, faculty, and staff.


Paychecks, paycards, direct deposit, calculations, deductions, overpayment notifications, and earning statements


Full-service IT support provided for campus units


Any inquiries related to 457 and 403b plans, Terminal Benefit Payouts and SURS


Tax

Tax inquiries, tax forms, tuition waiver taxation, Certificate for working out of State (CNR), Refund (OASDI/FICA)